Thank you for choosing Happiloy! We are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1. Delivery Locations:

  • We currently offer delivery services to customers in the United Kingdom and the United States.

2. Shipping Method:

  • All orders will be shipped directly to the customer’s provided address.

3. Handling Time:

  • Orders will be processed within 0–2 business days (Monday to Friday) from the date of purchase.

4. Transit Time:

  • The estimated transit time for your order is 5-8 business days (Monday to Friday) from the date of shipment. Please note that this is an estimate, and actual delivery times may vary.

5. Shipping Cost:

  • We are pleased to offer FREE shipping to our customers. There are no additional shipping charges for orders delivered within the United Kingdom.
  • We are pleased to offer only $4 shipping fees to our customers. There are no additional shipping charges for orders delivered within the United States.

6. Shipment Tracking:

  • Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your shipment.

7. Shipping Holidays:

  • Our shipping operations are active from Monday to Friday. Orders placed on weekends or public holidays will be processed on the next business day.

8. International Shipping:

  • At this time, we only offer shipping services to customers in the United Kingdom and the United States. We do not support international shipping.

9. Order Changes and Cancellations:

  • We understand that circumstances may change. If you need to make changes to your order or cancel it, please contact our customer support team within 24 hours of placing your order.

10. Lost or Stolen Packages:

  • Happiloy is not responsible for lost or stolen packages after they have been marked as delivered by the courier. Please ensure that the shipping address provided is secure and accurate.

11. Shipping Partners:

  • We partner with reputable courier services to ensure the safe and timely delivery of your orders.

12. Contact Information:

  • If you have any questions or concerns regarding your order’s shipping status, please contact our customer support team at [email protected].

By shopping with Happiloy, you agree to abide by the terms outlined in this Shipping Policy. We appreciate your trust and are dedicated to delivering your products with care and efficiency.

Thank you for being a valued customer at Happiloy!